Not only are they incapable of given the correct information in terms of the functionality of the iCloud and devices, they take no responsibility for any more functions, blame you for things that are clearly network related and on top of that blatantly lying. See /uk/legal/privacy/en-ww for the Apple Privacy Policy.īy far the worst customer service of all the customer services online. If you purchase AppleCare+ with Theft and Loss in The United Kingdom, your Terms and Conditions can be found at /uk/legal/sales-support/applecare/applecareplus/uk/tl. All plans can be cancelled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at /uk/legal/sales-support/applecare/applecareplus/. You can manage your monthly payment plan by going to your account settings on your device after purchase. For monthly payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. You are not required to purchase an AppleCare+ plan to use the Apple Support app. Note: The Apple Support app and certain features are available only in selected countries or regions. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself.
#APPLE ITUNES CUSTOMER SERVICE HOW TO#
Learn how to manage your subscriptions, reset your Apple ID password and more. Apple Support gives you personalised access to solutions for all of your Apple products and services. Need help? Get the support you need for the Apple products you love – all in one place.
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